If a session is cancelled due to unsafe weather conditions, we will either:

• Offer a catch-up session, or
• Place the player into a suitable alternative group, subject to availability.

We’ll always communicate clearly and aim to make sure no sessions are missed where possible.

We will notify parents/players as early as possible via email or WhatsApp.
If you’re ever unsure, please feel free to contact us before travelling.

Yes, tennis can still run safely in rain or damp conditions.
Sessions are only cancelled if courts become unsafe or conditions are unsuitable for quality coaching.

If a player misses a session due to illness or other commitments, unfortunately we cannot guarantee a replacement, but we’ll always try to help where possible by offering:

• A space in another group, or
• A suitable alternative session (subject to availability).

Yes! Trial sessions are available where space allows.
Please contact us to arrange a trial so we can place your child in the most appropriate group.

Players should bring:

A tennis racket (we can advise on sizes)

• Water bottle
• Suitable footwear (trainers or tennis shoes)
• Weather-appropriate clothing

We have rackets available to borrow if needed.

We coach all ages and abilities, from complete beginners to performance players.
Groups are organised by age, ability, and experience to ensure the best learning environment.

Absolutely. All coaches are:

• LTA qualified
• DBS checked
• First Aid trained
• Fully insured

Player safety and positive experiences are always our top priority.

All sessions can be booked online via the website Our Courses page.
If you’re unsure which session is best, just get in touch, we’re happy to help.

Yes we run holiday camps, tournaments, and special events throughout the year for different age groups and abilities.

Yes. parents are very welcome to stay and watch.
Designated viewing areas will be available at our venues.
To help sessions run smoothly and allow players to focus, we kindly ask that parents:

• Do not enter the court area, and
• Avoid coaching or interfering during sessions.

This helps our coaches deliver the best possible experience for all players.

We require 30 days’ notice to cancel a Direct Debit.
This allows us to manage group sizes, staffing, and court bookings fairly.

To cancel, simply email us with at least 30 days’ notice.
Please avoid cancelling directly with your bank without contacting us first, as this may still leave outstanding fees.

In certain circumstances (such as injury or long-term illness), we may be able to pause a Direct Debit temporarily.
Please contact us to discuss your situation and we’ll do our best to help.

If a Direct Debit payment fails, we’ll contact you to resolve it as quickly as possible.
Continued non-payment may result in a player’s place being released.

Your Direct Debit spreads the cost of coaching evenly across 11 months(excluding August), securing your place in the programme and covering:

• Weekly coaching sessions
• Coaching and programme planning
• Any scheduled breaks built into the programme